IQ PROTECTION   /   A CTI DEALER OPPORTUNITY

Sell the
protection.
Keep the profit.

More value for your customers.
More opportunity for your store.

Bring IQ Protection to your store through CTI Wireless. Offer plans on eligible electronics, appliances, and furniture. Keep the markup; TruCare handles covered claims.

1–5-year plans No deductible on covered claims
IQ ProtectionPOWERED BY TRUCARE
Available through CTI Wireless
Retail store representative in an electronics showroom
A CTI Wireless dealer opportunity
ONE PLAN. EXTRA OPPORTUNITY.$25 gross profit

$49.99 suggested retail − $24.99 cost

1-year electronics plan · Product under $1,000
One simple addition to the sales you already make. Electronics Appliances Furniture & mattresses
No inventory to stockAn add-on, not another shelf.
You set your selling priceKeep the markup on each plan.
Claims handled for youYour team stays focused on sales.
WHAT YOUR STORE CAN PROTECT

Big-ticket products.
A smarter second sale.

From the TV they watch every night to the sofa they love coming home to. Add protection to the products your customers already choose.

    Eligible products from $10 to $20,000. Coverage, limits, exclusions, and service options vary by product and plan. Refer to the applicable plan contract.

    PROTECTION PEOPLE UNDERSTAND

    An easier yes at checkout.

    No deductible

    No deductible on a covered claim.

    Day-one coverage

    Starts on the date of purchase or delivery.

    Power surge

    Protection for eligible electrical and mechanical failures.

    Parts & labor

    100% covered on approved repairs.

    Benefits apply to eligible products and covered claims under the selected plan. Plan terms and exclusions apply.

    THE OPPORTUNITY, IN NUMBERS

    See what protection
    could add to your store.

    Choose a product category, price band, and plan term. See the suggested retail, your cost, and the difference you keep.

    No inventory. No claims to manage.

    Your plan. Your potential.

    Explore the retailer rate card.

    INTERACTIVE ESTIMATE
    Suggested retail$49.99per plan
    Your plan cost$24.99per plan
    Your gross profit$25.0050.0% gross margin
    20
    0 plans200 plans
    Illustrative monthly gross profit$500
    Illustrative annual gross profit$6,000
    20 new plans × $25.00 × 1 location

    Your product mix. Your sales volume. Your opportunity.

    Talk pricing with CTI
    A spilled drink beside a damaged smartphone
    Life happens.
    Have a plan for it.
    Protection for the unexpected
    LESS WORK AFTER THE SALE

    You sell it.
    TruCare handles the claim.

    IQ Protection, powered by TruCare, gives your customers a path to help while your staff stays focused on selling.

    1. 01

      Your customer files a claim

      Online or by phone, with support in English and Spanish.

    2. 02

      The service team diagnoses it

      Often by live video to identify the appropriate next step.

    3. 03

      Repair or replacement

      In-home, carry-in, or depot service — or replacement — as provided by the plan.

    No claim scheduling or product shipping for your staff.

    Covered claims only. Eligibility, coverage limits, exclusions, and the applicable service contract determine the available remedy.

    BUILT AROUND YOUR BUSINESS

    Works the way you already sell.

    In store. Online. Across locations. One protection partner.

    At your register

    Offer a plan with every eligible sale. Explore registration from your POS.

    At online checkout

    Add protection to your website checkout through the IQ Protection API.

    Across your locations

    See plans sold, billing, and claim status in your own dealer portal.

    A rep who trains your team.

    Pricing, onboarding, staff training, and a dedicated representative to help your store get started.

    Talk to a representative
    A FEW THINGS TO KNOW

    Good questions.
    Clear answers.

    Make the next step with a better understanding of the program.

    Talk to your CTI rep
    What can my store offer protection for?

    Electronics, appliances, furniture, and mattresses. The retailer program lists 1–5-year terms on eligible products priced from $10 to $20,000. Available coverage, exclusions, and service options depend on the product and plan.

    How does my store earn on a plan?

    Your store offers the plan and keeps the difference between its selling price and your plan cost. For example, the retailer rate card lists a one-year electronics plan for products under $1,000 at $24.99 cost and $49.99 suggested retail — a $25 gross profit before other expenses. You set your final selling price; confirm current rates during onboarding.

    Are these monthly subscription prices?

    No. The retailer rate-card examples on this page are prices for the selected 1–5-year plan term, not monthly subscription prices. The monthly and annual calculator figures estimate gross profit from new plan sales at the volume you enter; they are not recurring income from existing plans.

    Who handles a customer's claim?

    TruCare Protection handles covered claims, diagnostics, repairs, and replacements for IQ Protection. Customers can file online or by phone in English or Spanish. Service may be in-home, carry-in, or depot, depending on the product and plan. Contact CTI for program availability and dealer setup.

    Does my team receive support?

    Yes. IQ Protection provides pricing, onboarding, staff training, and a dedicated representative. The retailer program also includes English- and Spanish-language customer support.

    How do we get started?

    Fill out the form below, or contact your CTI Wireless representative and ask to add IQ Protection. New stores can register with CTI Wireless first. IQ Protection onboarding covers locations, pricing, and staff training before your team begins offering plans on eligible sales.

    Call CTIAdd IQ Protection