At CTI Wireless, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.ctiwirelessgroup.com (the "Site"), or make a purchase. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
1. Information We Collect
We may collect and process the following types of information:
- Personal Information: Information you provide directly to us, such as your name, email address, phone number, billing address, shipping address, payment information, and other information you provide when you create an account, make a purchase, or contact us.
- Automatically Collected Information: Information automatically collected when you visit our Site, including your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other data associated with your interaction with our website.
- Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our Site. You can control the use of cookies through your browser settings.
2. How We Use Your Information
We use the information we collect in the following ways:
- To Process Transactions: To process your orders, payments, and returns, and to provide you with the products and services you request.
- To Communicate With You: To send you order confirmations, updates, support, promotional messages, and other necessary communications related to your account or transactions.
- To Improve Our Services: To analyze and understand how our Site is used, to improve our services, and to develop new products, services, and features.
- To Protect Our Site and Business: To detect, prevent, and address technical issues, fraud, unauthorized access, or other illegal activities.
3. How We Share Your Information
We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, order fulfillment, data analysis, and marketing assistance.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: If we merge with or are acquired by another company, or if all or a portion of our assets are sold, we may transfer your information to the new owner.
4. Security of Your Information
We use a variety of industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Your Choices and Rights
You have the following rights regarding your personal information:
- Access and Update: You have the right to access, update, or delete your personal information. You can manage your account information directly through your account settings or contact us for assistance.
- Opt-Out: You have the right to opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in any promotional email you receive or by contacting us directly.
- Cookies: You can manage your cookie preferences through your browser settings.
6. Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children's Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete that information promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date at the top of the policy will be updated. Your continued use of the Site after any modifications to the policy constitutes your acceptance of the changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: support@ctiwirelessgroup.com
Thank you for trusting CTI Wireless with your personal information. We value your privacy and are committed to protecting your data.